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We pride ourselves on providing only coffee of an exceptional quality. Our policy is to refund or replace your purchase, if you have not received coffee of the standard you would expect or delivery has not been received.
To claim a refund for your purchase we would ask that you complete the returns form supplied and return the coffee within 5 days, to help us understand why this coffee has failed to please. |
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We will endeavour to despatch all items in stock within 24 hrs by first class post. Please allow 3 – 7 working days for receipt. If a product is likely to take longer, we will contact you to offer a full refund or an alternative delivery date.
Shipping is a flat rate of £3.50, or free on orders over £40. |
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The roasted coffee beans may be ground at a roastery, in a grocery store, or in the home. Most coffee is roasted and ground at a roastery and sold in packaged form, though roasted coffee beans can be ground at home immediately before consumption. It is also possible, though uncommon, to roast raw beans at home.
Roasting coffee transforms the chemical and physical properties of green coffee beans into roasted coffee products.
The roasting process is integral to producing a savory cup of coffee. When roasted, the green coffee bean expands to nearly double its original size, changing in color and density. As the bean absorbs heat, the color shifts to yellow, then to a light "cinnamon" brown, and then to a rich dark brown color. During roasting, oils appear on the surface of the bean. The roast will continue to darken until it is removed from the heat source. |
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How do I store my coffee? |
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Once roasted, coffee beans must be stored properly to preserve the fresh taste of the bean. Ideally, the container must be airtight and kept in a cool, dry & dark place. In order of importance: air, moisture, heat, and light are the environmental factors responsible for deteriorating flavor in coffee beans.
Folded-over bags, a common way consumers often purchase coffee, are generally not ideal for long-term storage because they allow air to enter. A better package contains a one-way valve, which prevents air from entering. |
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